Sat.Jul 20, 2024 - Fri.Jul 26, 2024

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Why agents are the next frontier of generative AI

McKinsey Public & Social Sector Insights

By moving from information to action—think virtual coworkers able to complete complex workflows—the technology promises a new wave of productivity and innovation.

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The Plan to Bring Social Housing (Back) to New York

Next City

Housing, tenant rights and labor justice advocates helped shape the proposed state housing authority. It will need their support to pass.

Housing 331
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It’s Time for Agencies to Get Serious About Their Hybrid Cloud Strategies

FedTech Magazine

Only 53 percent of IT leaders said their agency uses hybrid cloud with a “well-established” strategy, according to a joint MeriTalk and Hitachi Vantara Federal survey released earlier this year. Of the 150 decisionmakers surveyed between March and April, 91 percent cited operational challenges — data compatibility and downtime issues, in particular — with hindering strategic hybrid cloud adoption.

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How to Mitigate Damage from Credentials That Should Be Inactive

State Tech Magazine

The U.S. Cybersecurity and Infrastructure Security Agency and the Multi-State Information Sharing and Analysis Center recently highlighted how a bad actor was able to authenticate to a state government’s internal VPN access point using the still-valid credentials of an ex-employee. In a recent alert, CISA and MS-ISAC outlined the threat and the tactics and techniques used in the criminal plot.

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A Look Inside the Minds of Government’s Most Innovative Leaders

Successful partnerships start with knowing what public sector leaders care about. This report spotlights global innovators shaping the future of public service by tackling real-world challenges across AI, digital identity, citizen experience, and data strategy. Their work reveals the priorities, pain points, and investment areas that are driving transformation.

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A Shifting Landscape: Mental Health in the Workplace

NLC (National League of Cities)

Co-authored by Georges Benjamin, MD, Executive Director, American Public Health AssociationArthur Evans, CEO and Executive Vice President, American Psychological AssociationSusan McCormick, President and CEO, YMCA of the USAMarc Ott, CEO/Executive Director of the International City/County Management Association (ICMA) Two years ago, the five of us launched an ambitious initiative to increase awareness about the importance […] Source

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AWS Skills to Jobs Tech Alliance expands to Texas

AWS Public Sector Blog

The tech industry in the state of Texas is booming, with a growing demand for skilled workers in cloud, information technology (IT), software development, and data analytics roles. According to the Dallas Federal Reserve, high tech represents almost 5 percent of Texas’ gross domestic product (GDP) and more than 9 percent of employment. The tech sector in Texas has added jobs at an average annual rate of 4.7 percent over the last decade, more than double the overall state job growth rate.

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First Responders Increase Investments in Cloud Solutions

State Tech Magazine

During Mardi Gras 2023, New Orleans officials enjoyed greater situational awareness of the hundreds of thousands of revelers celebrating in the city’s streets, thanks in part to technology intended to keep the ambulance corps safer. “In our emergency operations center, we had the city map on a screen and could see where every EMS vehicle was located,” says Cedric Palmisano, deputy chief of special operations and logistics for New Orleans Emergency Medical Services.

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Media Management and Civil Service Neutrality: A Delicate Balance

Policy & Politics Journal blog

by Matthew Flinders, Heidi Houlberg Salomonsen and Thurid Hustedt Although often overlooked, the rise of populism has placed additional pressures on the relationship between ministers and their senior civil servants.

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U.S. Government officials, allies, and private sector leaders discuss responsible AI innovation

AWS Public Sector Blog

Attendees watch and listen as Dave Levy, right, speaks during his fireside chat at the event, “An Allied Approach in the Age of AI.” On June 27, 2024, Amazon Web Services (AWS) and the Atlantic Council Geotech Center co-hosted an event, “An Allied Approach in the Age of AI,” during the annual AWS Summit Washington, DC. The event convened senior U.S.

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Managing in the era of gen AI

McKinsey Public & Social Sector Insights

Will middle managers survive the latest bout of disruption and delayering? Should they?

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Local Government Tax Guide: 6 Benefits Businesses Will Buy Into for Compliance

In a survey of U.S. business owners, more than 64% indicated their local government’s online tax portal needs improvement. It’s clear that while business owners want to work with their local government to stay in compliance, many online tax systems do not enable them to do so effectively.

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The Ultimate Roadmap to Modernizing Legacy Applications

State Tech Magazine

Modernizing an agency’s application portfolio has many benefits, including a better customer experience and lower costs for hardware and staff when it comes to application maintenance. However, many governments struggle with how to get started. IT leaders say they plan to spend 42 percent more on average on application modernization because it is seen as a solution to technical debt and a way for businesses to reach their digital transformation goals, according to the 2023 Gartner CIO Agenda.

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White House Seeks Cybersecurity Help for Rural Hospitals

FedTech Magazine

The White House has tapped Microsoft and Google to provide free cybersecurity services to approximately 2,000 “critical access” hospitals in an effort to protect healthcare in rural parts of the U.S. Critical access facilities are located more than 35 miles from comparable facilities, making their continuous operation essential to residents and their need for security funding, assessments, tools and training great.

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Responsible AI for mission-based organizations

AWS Public Sector Blog

Machine learning (ML) and artificial intelligence (AI) are transformative technologies, enabling organizations of all sizes to further their mission in ways not previously possible. From understanding member sentiment better to assisting individuals displaced during a humanitarian disaster to improved intelligent document processing (IDP), ML is helping mission-based organizations more fully meet their mission objectives.

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Inside the engine room: Debunking the myths of scaling a new business

McKinsey Public & Social Sector Insights

Demystifying the narrative around five fundamental elements will help start-ups and scale-ups grow efficiently and continuously.

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Municipal Maintenance Guide: Inspections

Get this municipal maintenance guide that provides municipalities with a detailed and structured approach to maintaining city infrastructure. This guide outlines systematic inspection procedures and best practices, ensuring the safety, longevity, and operational efficiency of municipal assets. From roadways and bridges to public buildings and utilities, the guide covers all aspects of municipal maintenance.

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Local Agencies Can Foster Collaboration with Messaging Platforms

State Tech Magazine

More than half of state and local governments now allow eligible employees to work hybrid schedules on a regular basis, and personnel at nearly a quarter of government entities can telework full time, according to a survey conducted by three public sector organizations. To facilitate seamless communication between team members no matter where they’re located, city and state governments are using a number of technological tools.

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The Many Paths to Rethinking Virtualization

FedTech Magazine

As the current market shifts, some agencies are looking for virtualization alternatives. Multiple paths forward exist for agencies seeking virtual representations of physical machines — including storage, networks and servers — to use resources more efficiently, whether they’re improving existing efforts or just starting out. Different agencies have different hypervisor, cloud migration, desktop virtualization and application modernization needs, so it’s important to understand which alternative

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Embracing the Amazon Leadership Principles in the public sector

AWS Public Sector Blog

Embracing the Amazon Leadership Principles fosters a culture of customer obsession, ownership, and experimentation. Doing so has supported my capabilities and success delivered on behalf of my public sector customers, who I’ve witnessed embracing the Leadership Principles. While they’re not always aware they’re doing so, it has been both inspiring and validating.

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Think you know what consumers want? Think again.

McKinsey Public & Social Sector Insights

Despite lingering concerns about inflation and the high cost of living, consumers across all ages and product categories still want to spend—thoughtfully.

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Empower Digital Government: Strategic Workbook for Modern Transformation

Digital transformation is reshaping government interactions, bringing agencies closer to the communities they serve. However, while many have adopted new digital tools, few have implemented comprehensive strategies to maximize their benefits. Our Strategic Workbook for Modern Government offers a step-by-step guide to developing a sustainable digital strategy.

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Housing: What is Universal Design and Why Does it Matter?

NLC (National League of Cities)

Co-authored by Mia Chapman, Intern, Housing & Community Development, NLC and Lauren Lowery, Director of Housing & Community Development, NLC The architectural principle of universal design prioritizes usability by all people, to the greatest extent possible, without the need for adaptation or specialization.

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Q&A: The Department of Agriculture Has Big Plans for Artificial Intelligence

FedTech Magazine

As artificial intelligence pervades every facet of society, federal agencies now consider the many ways they can accelerate the use of AI-enabled tools (and whether they’re the right tool for the task). At the Department of Agriculture, the executive leading the charge on that front is Chief Data and AI Officer Christopher Alvares, who recently shared the department’s vision for AI adoption and examples of how USDA teams already leverage the technology.

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How AWS Wickr can enable secure communications for the Australian Government and its allies

AWS Public Sector Blog

Messaging applications are becoming increasingly core to the way Australians communicate. Research by the Australian Communications and Media Authority (ACMA) found that nearly four out of five Australians use a messaging application for personal purposes. These apps are particularly prevalent among younger Australians; 92 percent of those aged 18–24 and 89 percent of those aged 25–34 report using them to connect and interact.

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Logistics start-up funding: The investor pullback continues

McKinsey Public & Social Sector Insights

In the post-COVID-19 era, investors pinch their pennies.

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7 Signs Your Local Government ERP Is Holding You Back: A Guide for Small Municipalities

Local governments and municipalities serving populations under 200,000 face distinctive challenges in delivering efficient and effective services to their communities. To overcome these challenges, many rely on Enterprise Resource Planning (ERP) systems tailored to their specific needs. Not all ERP systems are created equal, and some may hinder progress rather than support it.

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Honoring the Americans With Disabilities Act

GovLoop

July 26 marks the signing of the Americans with Disabilities Act (ADA) by President George H.W. Bush. The unprecedented law, enacted in 1990, affirmed the rights of the disabled, making public spaces, places of employment and transportation less discriminatory. Significant changes across the public and private sectors were needed so disabled individuals could fully participation in public and economic life in the United States.

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Maricopa County Teams with NLC Partner Clear Channel Outdoor to Broadcast Critical Heat Relief Resources

NLC (National League of Cities)

By Jason D. King, SVP, Corporate Communications, Clear Channel Outdoor and Jason Berry, Deputy Director, Communications, Maricopa County Weeks ago, more than 100 digital billboards across Maricopa County in Arizona began displaying real-time temperatures while directing residents and visitors to critical heat relief resources locally.

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Powering education, state, and local leaders: Insights from the AWS IMAGINE keynote

AWS Public Sector Blog

From July 23–24 in Austin, Texas, the Amazon Web Services (AWS) IMAGINE conference for education, state, and local leaders brought together hundreds of technologists, innovators, and learners to discover how technology, paired with human ingenuity, can change the world. The no-cost conference featured some of the nation’s top thought leaders in education and state and local government.

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How the aviation industry could help scale sustainable fuel production

McKinsey Public & Social Sector Insights

Demand for sustainable aviation fuel could outpace supply by 2030 without a significant increase in capacity. Forward-leaning aviation players use a combination of strategies to source SAF, including equity investments, to help scale the ecosystem.

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How Gilbert, AZ Prepares for the Future While Protecting What Makes It Great

A top-rated place to live, Gilbert, AZ struggled with outdated short-term rental management—low compliance, lost revenue, and growing administrative strain. By adopting the GovOS Tax & Compliance suite, the Town: Increased compliance from 40% to 90% Generated over $85K in new revenue Has a single digital system to manage tasks more efficiently With a centralized hub for short-term rental registration and enforcement, Gilbert balances tourism and community needs.

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Unveiling New Tools for Educators, School Counselors and Advisors: Enhance College Decision-Making with Our Latest College Scorecard Toolkits

Homeroom

By: John Garcia, Senior Advisor to the Assistant Secretary, Office of Planning, Evaluation and Policy Development The U.S. Department of Education (Department), under the leadership of U.S. Secretary of Education Miguel Cardona, is committed to ensuring an inclusive and accessible higher education system. As part of that commitment, the Department has developed various tools and Continue Reading The post Unveiling New Tools for Educators, School Counselors and Advisors: Enhance College Decision-

Education 101
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AI: Deepfake threats in the U.S.

Open Access Government - Technology News

Open Access Government provides a brief overview of deepfake threats in the U.S. within the artificial intelligence landscape In September 2023, the issue of deepfakes, also known as synthetic media threats, was addressed in a joint report by the National Security Agency (NSA) and U.S. federal agency partners. There is growing concern about the potential cybersecurity threat posed by this new technology to the Department of Defense (DoD), National Security Systems (NSS), and Defense Industrial B

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Analyzing climate risk models on AWS to prevent future food insecurity in Nigeria

AWS Public Sector Blog

The Climate Risk Research Foundation is a nonprofit that supports data-driven climate research. Their goal is to help decision-makers identify the potential impact and magnitude of climate-related risks and develop possible mitigation strategies. I chatted with the organization’s chairman, Brendan Reilly, to learn how its Sustainable Africa Initiative (SAI) is empowering agricultural experts in Nigeria to analyze climate risk models on Amazon Web Services (AWS) to prevent future food insecurity

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Decarbonizing API manufacturing: Unpacking the cost and regulatory requirements

McKinsey Public & Social Sector Insights

A range of existing and emerging decarbonization solutions could help active pharmaceutical ingredient companies reduce their carbon footprint by up to 90 percent.

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Municipal Maintenance: Ready, Set, Inspect!

Speaker: Noratek

Maintaining municipal operations is no small task, especially when budgets are tight and public expectations are high. In this webinar, we’ll explore how local governments can streamline their maintenance operations while ensuring safety, compliance, and efficiency. What You’ll Gain: Proven strategies for effective inspection management Insight into leveraging digital tools Practical tips for addressing common maintenance challenges Examples of municipalities that have achieved success.