Thu.Sep 26, 2024

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State CIOs Can Maximize Effective Citizen Services by Considering Inclusiveness

State Tech Magazine

It’s time to embrace the next technological frontier: generative artificial intelligence. GenAI is already a staple in the lives of millions, simplifying personal and professional tasks. But as it evolves at a breakneck pace, there’s a risk that those who could benefit the most from GenAI, particularly individuals with disabilities, might be left behind.

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Whose contract is it anyway? How AWS Marketplace works

AWS Public Sector Blog

I get to talk with procurement teams about AWS Marketplace daily. The best part of these conversations is their delight when they see the consolidated purchasing analytics. A close second best part, though, is when some form of this question inevitably arises, “So AWS is reselling software now?” I love this question because the answer cuts to the heart of how IT marketplaces offer a new way of approaching software procurement.

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Military Service Teaches Important Skills, But Getting a Civilian Job After Duty Remains Difficult Despite Programs Created to Help

GAO (US Government Accountability Office)

U.S. military service members gain important skills and experience on the job. But after leaving the military, some find it difficult to leverage those skills or have their experience recognized by other employers. Each year, about 200,000 service.

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Safeguarding data exchange in government using AWS

AWS Public Sector Blog

In the intricate web of government agencies, the smooth exchange of data is paramount to provide citizens seamless access to digital services. However, this exchange poses significant challenges, particularly concerning citizen-centric data. Multiple agencies need to manage data sensitivity and confidentiality, which, if leaked or stolen, can be detrimental to both the citizen and the reputation of the government.

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A Look Inside the Minds of Government’s Most Innovative Leaders

Successful partnerships start with knowing what public sector leaders care about. This report spotlights global innovators shaping the future of public service by tackling real-world challenges across AI, digital identity, citizen experience, and data strategy. Their work reveals the priorities, pain points, and investment areas that are driving transformation.

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Smarter Government: El Paso, Texas, Connects Unhoused People with Resources

State Tech Magazine

Nicole Ferrini, climate and sustainability officer for the city of El Paso, Texas, was on a mission to give unhoused people access to the resources they need. So, she focused on what many of them already have access to: internet-connected devices. With help from Cisco, she led the creation of El Paso Helps. This online portal connects unhoused citizens with government services in just one or two clicks.

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A net-zero reality check

McKinsey Public & Social Sector Insights

Optimists, pessimists—who’s right? New research breaks down the physical realities slowing our progress toward net zero: what’s simpler, what’s tough, and what’s vital to transforming our energy system successfully.

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How geopolitical forces are shaping trade in Asia

McKinsey Public & Social Sector Insights

Asia’s geopolitical diversity and deeply interconnected trade network are redefining its patterns of trade. Partner Jeongmin Seong describes McKinsey’s analysis of geopolitical forces in the region.

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Not too different: Almost one-half of Americans say people like them work in the federal government

Partnership for Public Service

The demographics of the 2 million civil servants who work in the federal workforce are fairly representative of the country as a whole. Emphasizing this fact may be one way to improve public views of the government. When asked directly, about half of Americans believe they are at least somewhat represented in the federal workforce. A national survey conducted by the Partnership for Public Service in spring 2024 found that 47% of U.S. adults agree that “people like me” work in the federal governm

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Advancing inclusive care pathways for people with disabilities

McKinsey Public & Social Sector Insights

Across disease types, patients with disabilities experience inequities all along the care pathway—with consequently worse outcomes. Inclusive pathway designs and targeted interventions could help.

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How AI Can Help Drive Mission Success in Government

GovLoop

Government is understandably excited about the potential for AI to elevate constituent services and enhance mission outcomes. But AI needs data — lots of data — to understand patterns and deliver intelligible guidance to federal workers. With this in mind, “the modernization challenge really revolves around making sure that data is prepared, accessible and ready to be used,” said Dom Delmolino, Vice President, Technology Solutions Architectures, at Amazon Web Services (AWS).

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Local Government Tax Guide: 6 Benefits Businesses Will Buy Into for Compliance

In a survey of U.S. business owners, more than 64% indicated their local government’s online tax portal needs improvement. It’s clear that while business owners want to work with their local government to stay in compliance, many online tax systems do not enable them to do so effectively.

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Asia’s energy transition and the challenges of achieving the region’s net-zero goals

McKinsey Public & Social Sector Insights

Partner Asilah Azil explains what’s driving the energy transition in Asia, plus why more investment will be needed to reach net-zero.

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A Big Win for Government Innovation and Digital Transformation

California Department of Technology

California Awarded 1st Place in Leadership and an ‘A’ in Digital States Survey September 26, 2024 In a proud moment for the Golden State, California hit a major milestone in its digital journey by achieving a first place for “Leadership” in the 2024 Digital States Survey by the Center for Digital Government. This recognition reflects the State’s innovative IT strategy and its alignment with the Administration’s goals of fostering technological growth, enhanci

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How private equity funds can use M&A to create outsize returns

McKinsey Public & Social Sector Insights

PE funds increasingly invest in add-on deals to grow faster and perform better, but how they go about executing such deals has changed.

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How to Boost Public Participation in Community Hubs and Neighborhood Portals

Social Pinpoint

Community hubs, along with neighborhood portals, are central spaces that foster collaboration to help boost public participation. They provide access to resources, services, and programs that are tailored to community needs, while neighborhood portals offer online areas for residents to engage, share information, and stay connected with local events, initiatives, and projects.

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Municipal Maintenance Guide: Inspections

Get this municipal maintenance guide that provides municipalities with a detailed and structured approach to maintaining city infrastructure. This guide outlines systematic inspection procedures and best practices, ensuring the safety, longevity, and operational efficiency of municipal assets. From roadways and bridges to public buildings and utilities, the guide covers all aspects of municipal maintenance.

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China Brief: The Truth About Chinese Consumption

McKinsey Public & Social Sector Insights

Despite low consumer confidence, pockets of growth in China’s vast consumer market remain.

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Those librarians

Princeton Public Library

As a child, I was encouraged to read as much as possible, and to read as diverse as possible. I was intimately familiar with every The post Those librarians appeared first on Princeton Public Library.

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Navigating uncertainty in Asia’s supply chains

McKinsey Public & Social Sector Insights

Senior Partner Neelesh Mundra unveils how Asia’s supply chains are transforming amid emerging trends, highlighting key considerations that empower businesses to thrive in the face of global uncertainties.

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Creative Digital Strategies to Amplify Resident Voices From GovPilot

GovPilot

Local government institutions have long relied on resident feedback to shape policies that reflect the real needs and desires of their communities.

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How Gilbert, AZ Prepares for the Future While Protecting What Makes It Great

A top-rated place to live, Gilbert, AZ struggled with outdated short-term rental management—low compliance, lost revenue, and growing administrative strain. By adopting the GovOS Tax & Compliance suite, the Town: Increased compliance from 40% to 90% Generated over $85K in new revenue Has a single digital system to manage tasks more efficiently With a centralized hub for short-term rental registration and enforcement, Gilbert balances tourism and community needs.

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Leadership: We know what works, but how do you live it?

McKinsey Public & Social Sector Insights

Good leadership is needed more than ever, yet the majority of leaders feel ill-equipped to take on their new roles. Partner Faridun Dotiwala explains why human-centric leadership could be the answer.

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A Big Win for Government Innovation and Digital Transformation

California Department of Technology

California Awarded 1st Place in Leadership and an ‘A’ in Digital States Survey September 26, 2024 – In a proud moment for the Golden State, California hit a major milestone in its digital journey by achieving a first place for “Leadership” in the 2024 Digital States Survey by the Center for Digital Government. This recognition reflects the State’s innovative IT strategy and its alignment with the Administration’s goals of fostering technological growth, enhanc

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How AI is altering the landscape of growth, marketing, and sales in Asia

McKinsey Public & Social Sector Insights

First movers and fast movers are already using AI and gen AI to develop an advantage, says senior partner Shelley Stewart. He shares why he believes taking some “smart risk” is worth it.

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How AI Could Revolutionize Cyber Operations

GovLoop

Adoption of AI has been widespread in recent years, touching every area of life because of its potential to improve operations. For government agencies’ cybersecurity operations, AI holds especially great promise. For instance, AI can automate and enhance cybersecurity practices by recognizing and remediating threats faster than a human could. These capabilities are more important than ever because as attackers weaponize AI, agencies need to respond by implementing defensive AI in their networks

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Municipal Maintenance: Ready, Set, Inspect!

Speaker: Noratek

Maintaining municipal operations is no small task, especially when budgets are tight and public expectations are high. In this webinar, we’ll explore how local governments can streamline their maintenance operations while ensuring safety, compliance, and efficiency. What You’ll Gain: Proven strategies for effective inspection management Insight into leveraging digital tools Practical tips for addressing common maintenance challenges Examples of municipalities that have achieved success.

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Digital transformations that are changing lives in Asia

McKinsey Public & Social Sector Insights

Digitization is reshaping Asian societies, governments, and economies, laying a foundation for sustainable and inclusive growth. McKinsey’s Vidhya Ganesan highlights some of the major innovations.

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What’s on the minds of Asia’s CEOs?

McKinsey Public & Social Sector Insights

Though optimistic about the world, Asia’s CEOs face significant disruptions and dynamics. Senior partner and Asia chairman Gautam Kumra emphasizes the need for agility and transformation.

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How CEOs should approach a ‘more mature’ China

McKinsey Public & Social Sector Insights

China may be slowing down, but it’s still too important a market not to be in it. Senior partner and China chairman Joe Ngai has advice for multinational CEOs looking to reach today’s Chinese consumer.

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