Mon.Mar 06, 2023

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Zero-Trust Architectures Should Include Data Protection, Cyber Recovery

FedTech Magazine

Data protection and cyber recovery solutions are key components of federal zero-trust security architectures, particularly for civilian agencies with public-facing networks. Multifactor authentication (MFA) helps control network access in a zero-trust architecture, but agencies must remain vigilant against insider threats. President Biden’s May 2021 cybersecurity executive order mandated that agencies develop zero-trust architecture implementation plans.

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What is design thinking?

McKinsey Public & Social Sector Insights

Design thinking is a systemic, intuitive, customer-focused problem-solving approach that organizations can use to respond to rapidly changing environments and to create maximum impact.

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VR trains responders for mass casualty events

GCN

Conducting a disaster response training program can be costly and time-consuming, but a virtual reality simulation can train multiple employees at once and provide performance assessments.

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Stepping up: Becoming a high-potential CEO candidate

McKinsey Public & Social Sector Insights

The road to becoming CEO is a difficult ascent for even the most seasoned leaders. Here are four keys to making the journey a success.

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The Ultimate Playground Inspection Handbook

Dive into the world of playground safety with this complimentary guide. It offers a detailed exploration of essential practices to ensure the utmost safety for children. Delve into inspection techniques, from assessing equipment conditions to evaluating surfacing materials. Gain insights into maintenance strategies to keep playgrounds in top-notch condition year-round.

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Libraries Have a Huge Competitive Advantage: Customer Service! Here Are 3 Promotional Tips To Drive Home That Message

Super Library Marketing

Photo courtesy Cincinnati and Hamilton County Public Library The best customer service experience I ever had was with a cell phone provider. No kidding. I was having issues getting my contacts to transfer to a new phone. The provider’s website offered no solutions. So, with great trepidation, I called the customer service line. The woman who answered was a delight to work with.

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Procurement 2023: Ten CPO actions to defy the toughest challenges

McKinsey Public & Social Sector Insights

Supply chains face another year of volatility and inflationary pressure. Chief procurement officers (CPOs) can deploy ten resilience actions to craft a winning enterprise-wide response.

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More Trending

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How oil and gas companies can secure supply-chain resilience

McKinsey Public & Social Sector Insights

Operators can implement controls and shift their mindsets to shield against inflationary pressures and uncertainties around labor and material supply.

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Upcoming SLFRF Reporting Deadline: Five Tips for Small Governments

NLC (National League of Cities)

The second anniversary of the passage of the American Rescue Plan Act, which funded the State and Local Fiscal Relief Fund and provided a historic direct federal Investment to every one of the nation’s local governments, is almost here.

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Growth rules: Which matter most?

McKinsey Public & Social Sector Insights

Ten rules should guide how companies select pathways to profitable growth, but each rule’s impact on performance varies considerably.

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Creating responsible AI presents 'major technical challenges,' NIST official says

GCN

Experts discussed the regulations needed for fast-developing AI software, with NIST’s Elham Tabassi emphasizing the need for proper data and measurement strategies for different systems.

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7 Signs Your Local Government ERP Is Holding You Back: A Guide for Small Municipalities

Local governments and municipalities serving populations under 200,000 face distinctive challenges in delivering efficient and effective services to their communities. To overcome these challenges, many rely on Enterprise Resource Planning (ERP) systems tailored to their specific needs. Not all ERP systems are created equal, and some may hinder progress rather than support it.

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The circular cement value chain: Sustainable and profitable

McKinsey Public & Social Sector Insights

Concrete and cement circularity could allow industry to rein in costs and reduce emissions, adding untapped value to the built environment.

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Measuring & Managing Business Tax Incentives

Barrett & Greene

by Dr. Ellen Harpel, Founder of Smart Incentives and Randall Bauer, Director, PFM Group Consulting ​ Randall Bauer Ellen Harpel As management guru Peter Drucker said – and as has been repeated by many others over the years – “what gets measured gets managed.” In thinking about the issue of tax incentives offered by cities and states to attract and retain businesses, we think that a variation on Drucker’s maxim is equally true: “That which is managed can be more effectively measured.

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Capturing growth in the evolving UK savings and retirement market

McKinsey Public & Social Sector Insights

Companies in the UK savings and retirement market can consider targeting four high-growth segments to create a competitive advantage and to boost their resilience in challenging times.

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At Your Service: A Case for As-a-Service Solutions

GovLoop

In order to continue serving constituents effectively, agencies need to embrace change. This includes digital transformation, as it has become an urgent need for agencies to make the critical to modernize. Only then will they be able to offer high-quality services on par with the private sector. To make that transformation a reality, three challenge need to be addressed: 1) not enough IT staff to skillfully make the changes needed, 2) tight budget considerations and 3) a change-resistant cultu

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Sustainable Facility Maintenance Management for Small Local Governments

Unlock the potential of sustainable facility management! This guide empowers small local governments to lead with climate-resilient infrastructure, energy efficiency, waste reduction, and more. Elevate your community's resilience, reduce costs, and embrace eco-friendly practices. Discover the role of facility maintenance teams in green cleaning, sustainability analyses, and infrastructure upgrades.

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‘Let’s not just rely on data’: Holt Renfrew’s Anne Pitcher on the future of retail

McKinsey Public & Social Sector Insights

Retailers must become more consumer-centric, experiential, sustainable, and diverse than they’ve ever been, says the department store veteran and former managing director of Selfridges.

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A Rejection of Hustle Culture – Discussing Quiet Quitting in the Workplace

GovLoop

Government workforce expert Mika Cross is back with her “Management Minutes with Mika” video series and this time she’s not alone. Cross sat down with Sarah Moffat, Senior Advisor of Cyber Workforce Management, U.S. Department of Veterans Affairs, to talk about the impact of “quiet quitting” in the workplace. When asked by Cross to define “quiet quitting,” Moffat described it as not quitting your job, but instead, quitting the effort of going above and beyond.

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Ransomware payments decreased in 2022 as criminals used other extortion tactics

GCN

A report from Recorded Future found that, even as ransomware continues to pose a global challenge for individuals and organizations, threat actors are increasingly using other methods to steal sensitive data and demand payments from victims.

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Automatically extracting email attachment data to reduce costs and save time for local public health departments

AWS Public Sector Blog

Local public health departments must notify public health agencies, like state health departments or the Centers for Disease Control and Prevention (CDC), of reportable conditions. Depending on the condition, the state or local health department may reach out to the patient or healthcare system to perform a case interview, initiate contact tracing, release medical countermeasures from the Strategic National Stockpile , or take other public health actions.

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ASPA TIMES Magazine: Diversity, Equity and Inclusion

PA TIMES Magazine is a publication of the American Society for Public Administration (ASPA), a not-for-profit corporation. This edition focused on diversity, equity and inclusion in public administration, including guest columns, insights for the field and interviews with city government DEI officers about their work at the local level.

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EPA releases water systems cyber requirement in tandem with national strategy

GCN

The Environmental Protection Agency unveiled new cybersecurity guidelines to help states evaluate their water sanitation systems’ defenses.

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How gender diversity affects the European economy

McKinsey Public & Social Sector Insights

Helsinki-based associate Elina Mäkelä discusses the importance of gender diversity on Europe’s economy, which she says is a societal and ethical issue. It’s also a question of value, since diverse companies demonstrably outperform their peers by up to 25 percent.

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CFP: Academic BRASS Spring 2023 Issue #BusinessLibrarianship

A Library Writer's Blog

Interested in seeing your name in print? Want to add another line to your CV? Have something to share with other business librarians? The Business Reference in Academic Libraries Committee of BRASS is seeking articles for the next issue of its online publication Academic BRASS. Academic BRASS is a newsletter--not a journal--that publishes issue-based articles and information for the general and educational interest of BRASS members and academic business librarians.

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Cities Turn to Fleet Management Solutions to Confront Severe Weather

State Tech Magazine

In Syracuse, N.Y., snow typically falls from November to April, dumping significant precipitation on the city for more than five months of the year. The Syracuse Department of Public Works manages a fleet of 150 snow removal vehicles to clear city streets. To gain visibility into the location of the snow removal vehicles, Syracuse adopted Samsara Vehicle Gateways and AI Dash Cams to gain real-time visibility into the location of snowplows.

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Proactive vs Reactive Maintenance: Making the Case for Preparedness

Discover comprehensive strategies for optimizing operations and achieving cost efficiency! This document offers insights into efficient inspections, data-driven decision-making, goal alignment, and resource optimization. It empowers local governments and maintenance departments to streamline operations and ensure significant cost savings. From aligning maintenance goals with community needs to leveraging data for strategic planning, this guide provides a roadmap for smoother, more reliable opera

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Double the Data, Double the Cost: The Price of Duplicating Your Data Entry

AccessE11

As a Town Manager, you are likely familiar with the challenges that arise when having to duplicate data entry across multiple, unconnected systems. Having to repeatedly input information about citizen issues, as one example, into different platforms not only takes extra labour, but also introduces more potential points of error. Redundancies like these in your internal processes can compromise the integrity of your entire municipality’s data.

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National cyber strategy ‘promising’ for state, local governments

GCN

While some groups applauded the Biden administration’s pledge to prioritize cybersecurity and help small governments fight attacks, others said more technical assistance and federal funding is needed.

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Customers Come First With a Human-Centered Design Approach

GovLoop

Part of excellent customer service is putting people first, which is also a core component of human-centered design (HCD). HCD is a way to problem-solve, examining challenges through the eyes of the users to create digital products and services that are tailored to them and their needs. When organizations want to take on a HCD outlook, one of the first steps is considering what the specific challenge is that users need to have addressed.

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Republicans want to incentivize states to recover stolen unemployment benefits

GCN

The House Ways and Means Committee approved a bill this week that would let states keep 25% of any money they recover that was fraudulently obtained or improperly given out.

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Facility Maintenance Trends for 2024: What's Changing in the Industry?

This comprehensive article delves into the transformative trends reshaping local government facility maintenance in anticipation of 2024. From embracing smart technology for efficient management, sustainability's pivotal role to data-driven decision-making, workforce upskilling, and predictive maintenance strategies, each aspect is explored. Insights into outsourcing collaborations, digital twins, safety enhancements, and the broader industry evolution highlight the critical adaptation needed.