Wed.Jan 11, 2023

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Artificial intelligence in strategy

McKinsey Public & Social Sector Insights

AI tools can help executives avoid biases in decisions, pull insights out of oceans of data, and make strategic choices more quickly. And that’s just the beginning.

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Q&A: Coral Gables, Fla., CIO Raimundo Rodulfo Shares Smart City Initiatives

State Tech Magazine

Coral Gables, Fla., is in the middle of a five-year smart city plan. As CIO and director of innovation and technology, Raimundo Rodulfo leads several digital transformation initiatives, including a smart city hub, augmented reality apps and a digital twin effort. The city has won numerous accolades recently, including the 2022 IEEE Smart Cities Jury Award, and was named one of StateTech’s Smart Cities to Watch in 2020.

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How Cites are Commemorating Martin Luther King Jr. Day

NLC (National League of Cities)

Since 1983, we have celebrated the life and accomplishments of Martin Luther King Jr. every third Monday of January. King championed non-violent activism during the Civil Rights Movement, and cities, towns and villages have since commemorated him through peaceful demonstrations, the arts, educational opportunities, and community service.

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McGraw Hill delivers dynamic learning experiences with SHARPEN, powered by AWS

AWS Public Sector Blog

McGraw Hill , an Amazon Web Services (AWS) Partner, is an education technology (EdTech) and publishing company that provides educational content, software, and services for pre-K through postgraduate education to help millions of educators, learners, and professionals around the world achieve success. Over 92% of school districts in the US use McGraw Hill products, and McGraw Hill’s content is distributed in over 100 countries.

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The Ultimate Playground Inspection Handbook

Dive into the world of playground safety with this complimentary guide. It offers a detailed exploration of essential practices to ensure the utmost safety for children. Delve into inspection techniques, from assessing equipment conditions to evaluating surfacing materials. Gain insights into maintenance strategies to keep playgrounds in top-notch condition year-round.

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Windows 365 for Gov AMA January 17th at 6:00 AM PST| 9 AM EST

Microsoft Public Sector

woman and man collaborating in windows at desk on a laptop. We are excited to announce a Windows 365 for Gov AMA on Tuesday, January 17th at 6:00 AM PST| 9 AM EST ! Join us as our experts discuss how you can use Windows 365 for Gov and answer your questions and collect feedback. An AMA is a live text-based online event similar to a “YamJam” on Yammer or an “Ask Me Anything” on Reddit.

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How Can Agencies Devote Resources to Improve the Customer Experience?

FedTech Magazine

A recently released report from Accenture Federal Services and the Partnership for Public Service finds that federal agencies still lack the full, flexible customer experience funding needed to modernize their IT systems. According to the report, agencies lack the resources to consolidate customer data and share insights with the technology teams developing modern digital platforms.

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Emergency Operations Center (EOC) 101--Training Videos

Disaster Zone blog

Emergency managers all need to orient people to the EOC functions.

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COVID-19 learning delay and recovery: Where do US states stand?

McKinsey Public & Social Sector Insights

While two decades of math and reading progress have been erased, US states can play an important role in helping students to catch up.

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California Braces for Seven More Days of Storms

Disaster Zone blog

There can be a cumulative impact to this series of storms.

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New York gives cyber initiatives a $35M boost

GCN

Gov. Kathy Hochul said the extra investment would expand shared cybersecurity services to local governments.

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7 Signs Your Local Government ERP Is Holding You Back: A Guide for Small Municipalities

Local governments and municipalities serving populations under 200,000 face distinctive challenges in delivering efficient and effective services to their communities. To overcome these challenges, many rely on Enterprise Resource Planning (ERP) systems tailored to their specific needs. Not all ERP systems are created equal, and some may hinder progress rather than support it.

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Metals and mining: Unleashing the power of technology in commodities trading

McKinsey Public & Social Sector Insights

As commodities markets evolve, embracing digital can help metals and mining traders enhance competitiveness by streamlining operations and finding new sources of value—but they need to move fast.

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GCC-H M365 Monthly Webinar: Connect • Collaborate • Create (January)

Microsoft Public Sector

Registration is open for the January GCCH M365 Webinar: Connect – Collaborate – Create on Tuesday, January 24, 12-1pm EST. To register, please go here. Once registered, you will receive a calendar invite. Please feel free to forward to those who may be interested and benefit from working more productively. January agenda to include a continuation of our OneDrive sessions (part 2 of 3).

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Global Economics Intelligence executive summary, December 2022

McKinsey Public & Social Sector Insights

GDP forecasts improve; central banks sustain inflation battle amid cost-of-living crisis; China further eases pandemic restrictions, noting risks.

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EEOC on the lookout for tech-fueled employment bias

GCN

The employment rights enforcement agency announced plans to crack down violations of anti-discrimination rules stemming from the use of AI and algorithmic decision-making software.

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Sustainable Facility Maintenance Management for Small Local Governments

Unlock the potential of sustainable facility management! This guide empowers small local governments to lead with climate-resilient infrastructure, energy efficiency, waste reduction, and more. Elevate your community's resilience, reduce costs, and embrace eco-friendly practices. Discover the role of facility maintenance teams in green cleaning, sustainability analyses, and infrastructure upgrades.

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‘Stay grounded, stay humble’: Sanofi CEO Paul Hudson

McKinsey Public & Social Sector Insights

In the wake of the COVID-19 pandemic, one of the first non-French leaders of the pharmaceutical company Sanofi explains cultural transformations, the growth of AI in decision making, and how he stays humble.

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Pittsburgh developer backs down on opposition to ticket fee for concerts, to be used for area improvements

Rebuilding Place in Urban Space

In my writings on stadiums and arenas (" Framework of characteristics that support successful community development in association with the development of professional sports facilities "), I was intrigued by how a community organization in the Hill District of Pittsburgh had proposed a surtax on parking at NHL hockey games, to support community improvements, as a way of mitigating the negative effects resulting from an arena in their community.

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Beyond retail: Why retailers should think ‘services’ and ‘ecosystems’

McKinsey Public & Social Sector Insights

For retailers, service businesses represent a tremendous growth opportunity—and a way to start building ecosystems that satisfy more of consumers’ needs.

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The Sisyphus Files – Repeated Issues in Performance Audits

Barrett & Greene

Episode One: Data Quality Over the course of years, as we’ve closely followed the work of state and local performance auditors, a somewhat bleak thought is with us. These people, whose lives are dedicated to state and local government, find themselves repeating many of the same findings over and over again, as they tackle different agencies and different issues.

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ASPA TIMES Magazine: Diversity, Equity and Inclusion

PA TIMES Magazine is a publication of the American Society for Public Administration (ASPA), a not-for-profit corporation. This edition focused on diversity, equity and inclusion in public administration, including guest columns, insights for the field and interviews with city government DEI officers about their work at the local level.

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The Library Marketing Lesson You Can Learn From the Greatest Out-of-Office Message Ever!

Super Library Marketing

Watch this video. The Library Marketing Show, Episode 174: I received the best out-of-office message EVER from a librarian! And part of the reason it was the best was that it contained a marketing message. Find out how you can promote your library even when you’re not at the library. Kudos in this episode go to the Long Branch Free Public Library.

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Data service tracks, analyzes electric vehicle travel

GCN

StreetLight Data’s EV Mode gives mobility planners detailed data that can help them efficiently build out EV infrastructure.

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CALNET Records Highest Customer Receipts in History

California Department of Technology

January 11, 2023 – CDT continues to see high demand for CALNET services as the program recorded its highest receipts on record last fiscal year. CALNET registered $499.8 million in sales during the fiscal year ended June 30, 2022. That figure represents a 2% increase over the previous fiscal year. Additionally, the CALNET program oversaw $1.1 million in Service Level Agreement (SLA) credits paid back to CALNET customers from contractors.

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CFP: Creative Ideas in Technical Services IG - ALA Core Virtual IG Week (March 10, 2023)

A Library Writer's Blog

Call for Presenters! ALA CORE Creative Ideas in Technical Services Interest Group (CITSIG) invites speakers to present as part of the ALA CORE Virtual Interest Group Week on Friday, March 10, 2023 from 10-11 Central / 11-Noon Eastern. We welcome presentation proposals from any technical services setting and from any level of experience or position. We seek new presentations as well as those previously presented in non-Core settings.

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Proactive vs Reactive Maintenance: Making the Case for Preparedness

Discover comprehensive strategies for optimizing operations and achieving cost efficiency! This document offers insights into efficient inspections, data-driven decision-making, goal alignment, and resource optimization. It empowers local governments and maintenance departments to streamline operations and ensure significant cost savings. From aligning maintenance goals with community needs to leveraging data for strategic planning, this guide provides a roadmap for smoother, more reliable opera

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The California State Web Template V6 is here

California Department of Technology

By Artem Khomishen, Information Technology Manager, Data Services and Web Development . January 11, 2023 – Version 6 (V6) is the final production release of the State Web Template. It marks the close of a 10-year era of state templates and standards and bridges our transition to the California Design System.  . Improvements to V6 were driven by community feedback and research.

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On Human Trafficking Awareness Day, We Look at Government Efforts to Combat Trafficking and What More Needs To Be Done

GAO (US Government Accountability Office)

Tens of millions of people are victims of human trafficking each year, according to one international organization’s estimate. Human trafficking victims are often held in slave-like conditions and forced to work in the commercial sex trade or other.

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Good Things Ahead

California Department of Technology

By Jared Johnson, Deputy State Chief Information Officer and Chief Deputy Director of CDT . January 11, 2023 – We’ve closed the door on 2022 and begun an exciting, new chapter in state technology. But let’s not shut the door quite so fast. In retrospect, there were many important accomplishments and milestones reached in 2022. Liana Bailey-Crimmins was appointed State CIO and CDT Director, and I was fortunate to follow her as Deputy State CIO and Chief Deputy Director.

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