Making Amends After a Marketing Mistake: 6 Proven Ways To Make It Right When You Screw Up

#LibraryMarketing Show, episode 231

Everyone makes mistakes. But mistake-making can impact your self-esteem and job performance.

I’ve made lots of mistakes in my career. And in this episode, I want to share the six things I do to regain the trust of those impacted by my mistakes and regain my confidence.

Plus, kudos go to a library mentioned on NPR’s Morning Edition!

Do you have a suggestion for a topic for a future episode? Want to nominate someone for kudos? Let me know here. And thanks for watching!

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Angela Hursh, Library Marketing Expert

Angela Hursh leads an outstanding team of marketing and training professionals at NoveList, a company dedicated to helping libraries reach readers. A 2023 Library Journal Mover & Shaker, she has also created courses on LearnwithNoveList.com designed to help library staff learn how to create effective marketing. Before her job at NoveList, Angela led the content marketing team for the Public Library of Cincinnati and Hamilton County. She also has more than 20 years of experience as an Emmy-award-winning broadcast TV journalist.

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March 6, 2024

Expert Advice, library marketing, library marketing advice, Library Marketing Show

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