The Library Marketing Show, Episode 172: In this episode, I’m going to share the results of the 7th Annual Super Library Marketing survey and talk about the value of surveying your community.
How does your library compare to others around the world in terms of library promotion? Watch the video to find out!
Kudos in this episode go to the Irondequoit Library.
Do you have a suggestion for a topic for a future episode? Want to nominate someone for kudos? Let me know in the comments.
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December 21, 2022 at 10:38 am
Thanks for sharing your survey results. It’s always good to see what others are doing and how we compare. Love the idea of asking our patrons what info they want to see on our social media. I’m definitely going to do that. You also asked if we do surveys. Yes. We participate in the Net Promoter Score surveys that are sent every week to a random sample of patrons who have used the library. IN addition to the NPS questions we also ask, how often do you visit the library, how did you hear about the library service you used, how would you rate your experience etc.
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December 21, 2022 at 1:14 pm
Incredible work, Mary!
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