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Why Proactive Threat Hunting Is a Must for Agencies

FedTech Magazine

Threat hunting is becoming more important than ever for government agencies as federal cybersecurity officials warn of threats that nation-state actors may pose to election systems this year. Evidence emerged last year that state-sponsored hacking groups had even breached agencies.

2024 70
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Improve Contact Center Efficiency with Cloud and Digital-First Services

FedTech Magazine

Despite digital-first customer service taking off in the private sector, citizens still strongly prefer phone calls and in-person visits for engaging with government agencies. It could be that they enjoy interactions with dedicated and knowledgeable staff members.

2024 67
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A tech pipeline for rural communities: West Virginia joins AWS Tech Alliance

AWS Public Sector Blog

The initiative brings together a coalition of Fortune 500 companies and other employers, government agencies, workforce development organizations, and education leaders to better prepare learners for entry-level tech careers. The three existing Tech Alliance states in the US have also grown their footprints.

2024 137
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Introducing the CX Community of Practice

GovLoop

Government agencies are on a mission to deliver superior experiences to the public, but the ways they can meet that mission are always evolving – how can you make sure you’re staying on top of the latest techniques? How the CX COP will operate in 2024 and beyond. The top CX priorities facing the public sector.

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Imagine Nation ELC 2022: Federal CIOs Share Their Zero-Trust Goals

FedTech Magazine

Each federal agency is on a yearslong IT modernization journey that involves meeting the mandatory zero-trust executive order by 2024. As they work to raise the bar on cybersecurity across government agencies, they are focused on funding, strategy and tools.

2022 52
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Elevating Government Productivity: Microsoft 365 Copilot at the Forefront

Microsoft Public Sector

At the heart of this transformation is Microsoft 365 Copilot, a groundbreaking tool set to redefine how government agencies work. Microsoft’s Commitment to Responsible AI Innovation Microsoft’s journey toward integrating AI into government operations is guided by a steadfast commitment to responsible and secure deployment.

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Call for Chapter Proposals: Digital Libraries Across Continents

A Library Writer's Blog

Audience: This book targets library science scholars, administrators, information scientists, digital library practitioners, developers, government agencies, NGOs, and policymakers interested in gaining a broader understanding of global digital librarianship.

2024 40