With the coronavirus pandemic, organizations and offices have had to adjust from daily face-to-face contact to phone calls and video chats. During this time, workflow automation has become an integral part of keeping companies as efficient and productive as possible. In this podcast, Adobe’s Wayne Byrd, an Account Executive for the US Air Force and Yasir Saleem, a Principal Solutions Consultant discuss Workflow Automation, its importance over the last year and what we can expect to see in the next year as part of Carahsoft’s community blog series focused on mission critical IT trends in 2021.