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Smarter Government: Santa Monica Eases Citizen Interactions with City Hall

State Tech Magazine

When the pandemic shut down many government offices in March 2020, residents could no longer physically interact with government employees in many cities, including Santa Monica, Calif. The Santa Monica city manager turned to the municipality’s CIO for a solution to boost citizen services online.

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Public Workforce Anxiety: Economic and Otherwise

NLC (National League of Cities)

MissionSquare Research Institute started surveying state and local government employees in May 2020 about the job, financial, and personal […] Source. While that anxiety began as an outgrowth of the pandemic and then the Great Resignation, it has persisted and continues to evolve.

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8 Best Practices for Virtual Collaboration and Training

GovLoop

During September and October 2020, DTS competed in a gaming tournament aimed at fostering agencywide unity. Angus noted that remembering government employees are people can help agencies reap more returns from virtual work environments. That has probably been the biggest change in productivity that we’ve seen.”.

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Powering the generative AI era: What you missed at the AWS Public Sector Symposium Brussels

AWS Public Sector Blog

Yaara Tam, head of multinational organizations, and Barbara Baeyens, head of Benelux, announced the launch of new AWS learning plans for civil servants , specifically designed for European Union (EU) government agencies to help government employees build cloud skills and accelerate digital transformation.

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A comprehensive cloud security approach for state and local governments

Google Public Sector

While the digitization of government services and operations has helped enhance the constituent experience, it has also increased the cyber threat surface for governments of all sizes. In 2020, 79 ransomware attacks hit government organizations, amounting to nearly $19 billion in downtime and recovery costs 1.

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Engaging employees at federal agencies

Partnership for Public Service

These difficulties are evident from the results of the Best Places to Work in the Federal Government ® rankings and accompanying data, with the government-wide employee engagement and satisfaction score for 2021 standing a at 64.5 percentage point drop from 2020. Employees in the 30-39 age range need attention.

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4 steps to launching a successful data literacy program for public sector employees

AWS Public Sector Blog

These learning efforts have produced tangible results: 60,000 government employees trained in data science, artificial intelligence (AI), leadership, and digital transformation in Abu Dhabi; a more resilient public infrastructure in the Philippines ; and heightened digital sophistication through data literacy for the Department of Defense.