GovLoop

JULY 27, 2023

From a constituent perspective, such behavior diminishes trust in government as a whole, Deloitte found. In 2018, the bureau made a big training push, updating curricula and ensuring that all employees received training in their first two weeks on the job, according to the BMV’s 2018 annual report.

2021 98

2021 Magazine Constituents 2018 98

GovLoop

JANUARY 3, 2023

Agencies had their rules, and constituents had to navigate them to get the services they needed. In 2018, the Office of Management and Budget made VA a lead agency partner to pilot improving CX across the federal government. There was a time when government paid little attention to what we now call “customer experience” (CX).

2016 64

2016 Constituents Government Agency 2015 64

GovLoop

MARCH 21, 2023

Leadership or legislators might not be moved by the need for simplifying IT management or improving collaboration, but they understand the need to keep constituents safe and services running. Department of Agriculture took this approach in 2018, when it adopted a combination of public and private cloud services.

Security 52

Security Legislation 2018 Constituents 52

DH Leonard Consulting & Grant Writing Services

MARCH 10, 2023

Where appropriate, infuse your report with anecdotal details from staff, volunteers, and most importantly, the constituents and clients you’re serving. What constituent feedback have you received? In 2018, Sheri launched SureImpact to automate and simplify the process of collecting and sharing outcomes and impact data.

Cultivation 52

Cultivation Nonprofit Constituents Communications 52

AWS Public Sector Blog

NOVEMBER 29, 2022

As we move into the next stage of normalcy, organizations must adapt and innovate to keep up with the constantly evolving global landscape and the changing needs of end users and constituents. The AWS IMAGINE Grant , started in 2018, funds US-based nonprofits that use cloud technology to solve the world’s most pressing challenges.

Public Sector 59

Public Sector 2022 Leadership Nonprofit 59

AWS Public Sector Blog

MARCH 15, 2023

Since the program’s inception in 2018, AWS has awarded grants to 66 nonprofit organizations with missions ranging from food security and housing, to maternal healthcare and social justice. We’ve seen some of the biggest and most innovative ideas come from IMAGINE Grant applicants. Learn more about how to apply for the AWS IMAGINE Grant here.

Nonprofit 52

Nonprofit 2023 Public Sector Leadership 52

Rebuilding Place in Urban Space

APRIL 19, 2023

Unlike DC's "constituency service" programs by Councilmembers and the Mayor's Office, these initiatives are designed to support DIY self-help efforts driven independently of elected officials. While out of date in terms of current programs, the book Neighbor Power describes the first couple decades of the program.

Parks And Recreation 52

Parks And Recreation Engagement Elected Officials Advocacy 52