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Innovations in CX: Gauging Engagement

GovLoop

Know When Engagement Matters (and Doesn’t) Agencies develop many digital tools for constituent engagement, but sometimes the best response is…silence. According to Summer Xiao , Deputy CIO in Houston’s Project Management Office, “The public actually doesn’t want to engage with you.” How do we get more feedback?

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Digital Engagement for Mental Health

Social Pinpoint

Comparing this to the 2017-18 data, there was an increase from 20.1% Concerning this surge in mental health disorders, we spoke with a well-known mental health agency to understand the implications for engagement levels between individuals and agencies post-pandemic. had a selected physical condition.

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Defining Community Engagement, Public Participation, Civic Engagement and More

Social Pinpoint

From community engagement, community consultation, public participation, public involvement, civic engagement, public engagement, and citizen participation – it’s a varied mix. In an ideal world, “engagement”, “participation”, and “involvement”, would mean the exact same thing and could be easily interchanged.

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2017 IAP2 North American Conference

Social Pinpoint

” The post 2017 IAP2 North American Conference appeared first on Social Pinpoint - A Place to Engage Your Community. The events of the past twelve months have left many people in the public participation community wondering, “What is the future of the practice?” Does it have any place at all?”

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2017 NEWi Awards Winner – Best Government Solution

Social Pinpoint

The post 2017 NEWi Awards Winner – Best Government Solution appeared first on Social Pinpoint - A Place to Engage Your Community. Everyday, our customers bring forward great ideas, inspiration and comments about how we can improve our products to help make collaboration easier and more effective.

2017 52
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How to Build Community Consensus Throughout the Engagement Process

Social Pinpoint

It has even been revealed that community opposition has contributed to the delay or cancellation of more than $30 billion worth of infrastructure projects nationally in the decade to 2017. It’s essential that we build consensus throughout the community engagement process, especially when the project is new or controversial.

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Interactive digital media platforms impact on Canadians lives

Open Access Government - Technology News

5) Despite these problems, social media platforms allow companies to engage with customers, increase brand awareness, influence consumer views, get feedback, and establish brand loyalty. These technologies have been found to boost student engagement, learning outcomes, and critical thinking and problem-solving. in 2013 to 16.8%